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With this account migration, Horeko takes over the secure way of logging in from Exact, which requires you to authenticate via two factors. This way, your data is better protected.
How to migrate your account?
How to migrate your account depends on whether you already have an Exact login or not, both situations are explained below.
If you want to migrate your account through the Horeko app, pay attention to what the pop-up says. If the pop-up says that it is better to do it via the computer because you will have to scan a QR code, then do it via the computer.
Situation 1. No Exact account yet
Step 1. When you have logged into app.horeko.com, you will see the pop-up that you need to migrate your account. Click on 'Migrate now' to continue. If you click 'Remind me later,' you will see the pop-up again the next day when you log in. When your time to migrate comes to an end, you will only have the option to migrate right away.
Step 2. Enter your first and last name and click Next.
Step 3. Confirm your mail address, check that this is your personal mail and continue.
Step 4. Check your mailbox and open the mail. Didn't receive an email? Then click 'Send email again'.
Step 5. Open the link by clicking on it or copying it to your browser. Do this within 24 hours of receiving the email, otherwise the link will no longer be valid and you will need to have the email resent (step 4).
Step 6. After you open the link you will be taken to a page where you have to enter your password. Enter the password you use for Horeko. Do you get the message that your password is not yet secure enough? Then enter a new password. Make sure your password meets the following requirements:
*at least 12 characters
*1 capital letter
*1 lowercase letter
*1 number
* 1 special character (for example !@#$%^&*)
Write down your new password in a password manager, this will be your password for Horeko from now on.
Step 7. You are now on the introduction screen. When you click 'Next', you will proceed to the Exact login page.
Step 8. Enter your login information on the Exact login page. The email address is the one you entered in step 3, the password is the one you entered in step 6.
Step 9. Set up 2FA according to the instructions. Depending on your permissions, this can be done via text message or you will need an authentication app for this. If you need to work with an authentication app, you can use any authentication app already on your phone. If you don't already have an app for this, download the Microsoft Authenticator app. After this, you can scan the QR code and enter the authentication code.
Step 10. Log in again with your login details from steps 3 and 6. After this you can continue in Horeko.
Step 11. The migration is complete! You will receive a confirmation e-mail.
Situation 2. You already have an Exact account
Step 1. When you have logged into app.horeko.com, you will see the pop-up that you need to migrate your account. Click on 'Migrate now' to continue.
Step 2. You are now at the introduction screen. If you click 'Next', you will proceed to the Exact login page.
Step 3. Enter your Exact login details on the Exact login page.
Step 4. Complete the 2 factor authentication.
Step 5. If you have an Exact account for 1 company, please give Horeko permission to link Horeko to it. If you have an Exact account for multiple companies, please select which company you are giving Horeko permission to link to.
Step 6. The migration is complete! You will receive a confirmation email.
2 Factor authentication
After migrating your account, 2 factor authentication is always applicable. Depending on which rights you have, you do the authentication with a text message or with the authentication app.
Via SMS
After you enter your username and password in Horeko, you will receive a text message on your phone with a code. Enter that code. Do not share the code with anyone!
After that, you will be logged into Horeko and see the dashboard you are used to.
Via the authentication app
After you enter your username and password, open the authentication app and enter the code from that app. Don't share that code with anyone!
After that, you are logged into Horeko and see the dashboard you are used to.
As an administrator, how do I ensure that my employees migrate their accounts?
Via a checkbox you can ensure that all your employees are notified that they have to migrate their account within 28 days. This checkbox can be found at Manage Employee -> Settings -> General tab or at Manage Kitchen -> Settings -> General tab.
Changing login details after migration
Password: After the migration, it will no longer be possible for the manager to change the employee's password. The employee has to do this themselves via https://app.horeko.com/Account/LogOn# and then click on Forgot password.
Username: Currently, it is not possible to change your username yourself. If you would like to change your username, please contact support at support@horeko.com.
Do you have questions or is something going wrong? Please call 088-7119711 (for Belgium +3188-7119711) or email support@horeko.com.